Alphabet Name Personalized Frame Customer Reviews

Check your preview image carefully. The J in the name was cut off on the bottom and when I complained they said that sometimes the font does that and it showed that way on the image I approved.
Quick delivery and response to my complaint but I expected better quality control from a company that specializes in personalized gifts.

1) The color of the letters is almost the same as the wood. Stained light and very little contrast.
2) Don't like the way the names are on the vertical frames. Instead of up and down they spell it sideways across the frame and it looks terrible.
3) First letter of name is not always shown in a capital letter

I ordered these same frames years past for my grandkids and now all the sudden they are different and cheaper!

Product lettering was too light Not as shown in picture for preview . Company was not willing to send out a replacement. I will reconsider any future orders .

I previously ordered two other of the same frame for other children's names over the last 6 years, but this will the last one I order. This third frame was not as nice as the first two frames, the name is not as sharp in the wood as the others, not like the picture shown here. When I called to find out why and what I could do about it I was told that there was nothing that could be done about it, that is was a different type of wood used that cause the difference. Disappointing...

The lettering is great. Quality of frame and wood not what I was looking for. I had bought one 3 years ago from a different company and was trying to duplicate it. When I saw this frame and measured it seemed like a perfect match. Not the case as I stated because of quality of frame.. However since it is personalized can't do anything about it. I wouldn't order this product from this site again and wasn't happy to give it to the individual. :(.

Frame is fragile and cheaply made

we have sent this frame several times before and we always receive thank you's for such a thoughtful gift they will be able to utilize for years.