Get the Word Love Personalized for Free
Shopping Bag
Personalized Gifts from Things Remembered Personalized Gifts That Inspire

{"dragByHandle":true,"dragByBody":false,"cssSelector":"ql-thumbnail","widgetClass":"OverlayWidget","bindings":{"bind0":{"element":".ql-thumbnail .Quicklook .trigger","type":"quicklookselected","fn":"function(){$.fnProxy(arguments,\'#headerOverlay\',,\'\');}"}},"effectOnHide":"slide","effectOnShowOptions":"{}","effectOnHideOptions":"{}","closeOnBackgroundClick":true,"effectOnShowSpeed":"1200","onScreenPadding":10,"allowOffScreenOverlay":false,"captureClicks":true,"effectOnShow":"slide","effectOnHideSpeed":"1200"}

Shipping Options

Free Shipping With Purchase of $100 or More

Standard Delivery

4-6 Business days: $9.95 flat rate

Express Delivery

2-4 Business days: $25.00 flat rate

Pick Up In Store

Things Remembered has commited to help expedite your personalized gifting purchase with Order Online, Pick Up In Store. Pick Up In Store shopping, lets you shop from your home or office. Your personalized gift is ready to be picked up, at your designated locale, within 4 stores hours of buying. Check out our Pick Up In Store page to find personalized gifts that fit this shopping option.

Specific products may not be available in all stores. If a product isn't available in a specific store, that store will not be visible when selecting your Pick Up In Store location.

Quick Ship Gifts

Things Remembered knows that many holiday occasions can be hectic. To make sure that your personalized gift arrives on time, we offer a selection of Quick Ship Gifts with discounted delivery for many special occasions. If you missed the standard shipping dates please view the Special Offers page to find out if we have a shipping offer running around the current holiday.

Shipping Prices

Shipping prices are based on the total value of product and personalization in your order after applicable discounts. When shipping to multiple locations, the value of each location's order will determine its shipping charge and shipping method. You can ship to different addresses with different shipping methods in the same order.

The prices listed are the actual cost for shipping using expedited methods.

As an example, a customer with an order of $78.00 and selecting Express Shipping would pay $20.95 for shipping.

Back to Top

Fast even faster!

Most orders leave our warehouse within 2 business days after the order is placed and will take between one and four additional business days to arrive, based on the shipping method you select. Packages may deliver via UPS or USPS.

Some very unique, customized products may require additional days before they leave the warehouse. Please refer to the product specific delivery dates shown to the right of the actual product.

Business days are Monday through Friday and exclude holidays. If your order will be delayed, we will notify you immediately. Orders shipping to P.O. Boxes or orders with custom personalization (like logos) may require additional time.

Need Your Gift Even Faster?

Visit one of our 600+ stores and we'll custom-engrave your gift that same day–typically, in less than an hour. Click here for our Store Locator to find a Things Remembered near you.

Back to Top

Shipping to P.O. Boxes

We ship to P.O. Boxes using the Standard Delivery method ONLY. Orders shipping to P.O. Boxes will be shipped via U.S.P.S. and shipment tracking will not be available. Shipping to P.O. Boxes could delay the arrival of the order.

Shipping to Multiple Addresses

We make it easy to send gifts to multiple addresses while only placing a single order. Just follow the step-by-step instructions during checkout, or visit our How to Order page for detailed instructions. The value of each location's order and the shipping method selected will determine its shipping charge. You can ship to different addresses with different shipping methods in the same order.

Back to Top

Tracking Your Order

When your order leaves our warehouse, we will send you an email with a link to the shipping company's tracking website, with detailed information about the status and location of your order. You must create an account before or during your order to access this information from our website. Just click on My Account on any page to sign up.

Back to Top

How do I place an international order?

You can ship to Guam, Puerto Rico, U.S. Virgin Islands, and U.S. military bases through

We can also ship to other destinations outside the continental U.S. Domestic customers call us toll free at 866-902-4438. Customers outside the U.S., please call 330-538-6302*.

* Note: 330-538-6302 is a toll call and subject to charges. Our Customer Service representatives speak English only.

Back to Top

Special Shipping Situations

We make it as convenient as possible to ship your gifts to any destination.

  • There is an additional $10 shipping charge to ship to Alaska, Guam, Hawaii, Puerto Rico, & the U.S. Virgin Islands.
  • Shipping to Guam and Virgin Islands: Standard shipping is the only shipping method available to these locations.
  • Delivery date estimates for international are the same as for any other domestic destination. These estimates will be given to you during the shopping and purchase process.
  • APO/FPO addresses: Standard Delivery is the only shipping method available to these addresses. Faster shipping methods (Express and Express Plus) are not available when shipping to APO/FPO addresses. Please allow 4-6 additional weeks for delivery.
  • If you have other special shipping needs, please call Customer Service at 866.902.4438.

Back to Top